Order Tracking
Where's my order?
Enter your WhatsApp number or order reference. We will look it up via WhatsApp directly.
We'll open WhatsApp with your query pre-filled. Our team will reply with your courier tracking number within minutes.
How tracking works
01
Order Confirmed
Once you place an order, you receive a WhatsApp confirmation call within 1 hour.
02
Dispatched
Your parcel is dispatched within 1–2 business days and assigned a courier tracking number.
03
Tracking Sent
We send your tracking number via WhatsApp so you can follow your parcel in real time.
04
Delivered
Your authentic K-beauty arrives in 3–7 working days. The courier will call before delivery.
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